Campsite - What if I need to cancel or amend my booking?

If you need to cancel or amend your booking, please give as much notice as possible so that someone else has the chance to book.

You may wish to purchase travel insurance for cancellations and for your property/injury whilst you are away from home.

No refund will be given should you cancel less than 7 days before your arrival date or due of inclement weather, late arrivals or early departures.

Please email stay@heatonhouse.co.uk or call us on 01260 226203 and we will happily look into this for you. Please note, the phonelines are open 9am - 3pm, 7 days a week.